Refund Policy
Last updated: July 4, 2026
30-Day Money-Back Guarantee
1. Our Guarantee
We offer a 30-day money-back guarantee on all Axel AI subscription plans (Starter, Pro, Unlimited). If you're not satisfied, contact us within 30 days of purchase for a full refund — no questions asked.
2. How to Request
Email aurahaventech@gmail.com with "Refund Request" in the subject line. Include your account email. Refunds are processed within 5-10 business days to the original payment method.
3. Cancellation
Cancel anytime from account settings. Your subscription remains active until the end of the billing period. Data is retained for 30 days after cancellation.
4. Contact
Email: aurahaventech@gmail.com